Err

| Account | TEL: +44 1454 250562 | CONTACT US: [email protected]

UK AND INTERNATIONAL DELIVERY

Shipping cost to UK mainland, Ireland, the USA and some European countries are listed under each model - find out delivery charge before you add the model to the basket by clicking on the tab SHIPPING COST under each model.
 
UK MAINLAND: shipping cost doesn't include the Highlands. Please contact us to request a shipping quote if you live in the Highlands, Scottish Isles, or any other UK area not covered by UK mainland.
 
FRANCE: shipping cost on our website doesn't include Corsica and overseas departments. Please contact us to request a shipping cost.
 
ITALY: shipping cost on our website doesn't include the islands of Sicily, Elba, Capri and Sardinia. Please contact us to request a shipping cost.
 
PORTUGAL: shipping cost on our website doesn't include the islands of Madeira and Azores. Please contact us to request a shipping cost.
 
Small and medium size ship models are sent via UPS. We always make sure that each ship model we send via courier is securely packed. All shipments are insured against damage during handling and transit. 
 
We also use UPS or our dedicated Air Freight company for international deliveries of large ship models. Large items have been shipped to destinations as far as USA, Canada, Japan, Australia, India and South America. All shipments are insured against damage. 

Since the large models are so valuable and quite bigger in size, we use special custom made packaging for each model. The packaging that we use is the best adapted method for this type of delivery. Air freight and special packaging normally costs more and varies on a per country basis.
 
Note that we have had a 100% successful delivery record since working with UPS and our dedicated Air Freight company for special handling.
 
If your country isn't listed on the tab SHIPPING COST found under each model, you won't be able to complete your order. Please contact us to request a shipping quote before you attempt to buy the model.
 
Our address is 7 Kings Drive, Bristol, BS34 8RD, United Kingdom.
Phone: 0770 2965 152 (international 00 44 770 2965 152) or
Phone: 01454 250562 (international 00 44 1454 250562)
 
You can also e-mail us directly at: [email protected]

Please note: visits are by appointment only.