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| Account | TEL: +44 1454 250562 | CONTACT US: [email protected]

PAYMENT

Admiralty Ship Models accepts payment by cheque (UK only), Bank Transfer, and PayPal. If you don't have an account with PayPal, you can still check out as a guest using your credit/debit card on our website.
 
You can also pay by telephone using your debit or credit card. Simply telephone us on +44 (0) 1454 250562 and we'll process your order. 
 
Should you have any queries regarding payment of your order or shipping cost, please contact us. Our email is [email protected]
 
DELIVERIES
 
Delivery charge is not included in the product price. Our models are delivered by our nominated courier company to most addresses across the UK and will normally arrive within 2 or 3 working days. For information on shipping to the Scottish Highlands, Isle of Man, Channel Islands, Scilly Isles, Northern Ireland, Republic of Ireland, Europe and beyond please contact us directly for current charges if your country isn’t listed on the tab SHIPPING COST under each model ship.
 
SHIPPING COSTS
Shipping costs vary accordingly to the size and weight of the package. If your country isn’t listed on the tab SHIPPING COST under each model, please email us to request delivery charge to your country at [email protected]
In order for us to provide an accurate shipping cost, please advise: model name and price, country, city and postcode.
 
DELIVERY TIMES
UK and International Orders: Orders placed between Saturday and Friday will be dispatched on the following Monday. Please contact us if you need your order dispatched sooner.
 
DELIVERY INFORMATION FOR THE EUROPEAN UNION
Important Update
 
The United Kingdom has left the European Union and as a result, customers in the EU are liable to paying VAT and clearance charges in order to release the package from customs. Those costs are NOT included in our shipping cost. Our courier company will telephone you to advise how much you have to pay. Once payment is made to the courier company, the package will be released from customs and out for delivery. The faster you pay, the faster you’ll receive your model.
 
DELIVERY INFORMATION FOR THE USA
Clearance costs, customs duty and any other charges are not included in our delivery cost. We will dispatch the model to you by our nominated courier company and they will telephone you to advise those charges. Once payment is made, they will deliver the model to your door.
 
For information on importing goods into the USA, please visit the Customs Duty Information and the Internet Purchases page on the US Border and Customs Protection website.
 
DELIVERY INFORMATION FOR REST OF THE WORLD
Clearance costs, customs duty and any other charges are not included in our delivery cost. We will dispatch the model to you by our nominated courier company and they will telephone you to advise those charges. Once payment is made, they will deliver the model to your door.
 
DELIVERY PROCESS
UK ORDERS:
You have the option at checkout to select CLICK & COLLECT or delivery.
 
If you are out when delivery is attempted, the courier service should leave you a card notifying you of this and will re-attempt delivery the next working day.
 
For CLICK & COLLECT, we’ll email you to arrange time and date.
 
Please contact us if you would like to order 2 models or more at once. Our website cannot work out delivery charge for more than one model.
 
INTERNATIONAL ORDERS INCLUDING THE EUROPEAN UNION
Your order will be delivered by our nominated courier. If you don’t see any shipping option, it means that there is no shipping cost set up for your country or UK area. Please contact us to request shipping cost to your country or UK area.
 
 
Contact us:
 
Our address is 7 Kings Drive, Bristol, BS34 8RD, United Kingdom.
Phone: 0770 2965 152 (international 00 44 770 2965 152) or
Phone: 01454 250562 (international 00 44 1454 250562)
 
You can also e-mail us directly at: [email protected]

Please note: visits are by appointment only.