Terms & Conds
Admiralty Ship Models Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Admiralty Ship Models Ltd
7 Kings Drive
Phone: 00 44 7702965152, (International +44 00 44 7702965152)
Fax: 00 44 1454 250 562, (International +44 00 44 1454 250 562)
Like & Recommend us on Facebook: https://www.facebook.com/AdmiraltyShipModels
UK Registered Company: 9610934
If you want to arrange a visit and talk to us in person, please contact us beforehand to arrange an appointment.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, by mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
See detailed info in Shipping & Handling in the left column
Your order can reach you via a number of options. Always specify which option you require. See shipping options in the left column.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union: ALL ORDERS ARE VAT FREE.
Credit Card Security
We take the greatest care with your financial details and use highly secure ordering processes.
When the order is placed at our secure SSL pages, credit card numbers are encrypted using 128 bit encryption.
They are only decrypted after they reach our computer.
They are not held in clear text on any web site and nobody apart from us can access these details.
Once a transaction has been processed, your credit card details are removed from our computer and destroyed.
If you have faxed us your details, these are destroyed as well.
We only keep a copy of your invoice on file as record of transaction.
We guarantee your satisfaction. <All of our products come with a 15 days no quibble guarantee.>
If you need to reach us, please email us using the link on the store page, alternatively, you can call on:
000 44 7702965152, (International +44 00 44 7702965152)
or fax us on:
000 44 1454 250 562, (International +44 00 44 1454 250 562)
We are a short walk from Bristol Parkway Station. To visit us, please make an appointment by contacting us beforehand.
Admiralty Ship Models Ltd do not disclose buyers' information to third parties other than our bank when order details are processed as part of the order fulfilment.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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